Terms and Conditions

Allgemeine Geschäftsbedingungen (AGB)

fastwrite.io — A DocuTrust GmbH project
Status: August 2025.

Scope of application and contract partners
‍1.1 These general terms and conditions (hereinafter “GTC”) apply to all contracts between DocuTrust GmbH, Rennbahnstraße 2, 22111 Hamburg (hereinafter “provider”, “we” or “us”) and users (hereinafter “user” or “you”) of the services provided via the fastwrite.io website and via the word plug-in and web app from fastwrite.io (hereinafter collectively “fastwrite.io” or “service”) are offered.
1.2 Deviating conditions of the user are not accepted unless the provider expressly agrees to their validity in writing.
1.3 The provider is entitled to change these terms and conditions at any time. The provider will inform users of changes by email at least 30 days before the changes take effect. If the user does not object to the amended terms and conditions within 30 days of receipt of the email, the amended terms and conditions are considered accepted by the user. In the event of an objection, the provider reserves the right to cancel the contract at the time the amended terms and conditions come into force.
‍2. Service description
‍2.1 fastwrite.io is a digital service that comprises a Word plug-in and a web app and supports the creation, editing and optimization of text documents through the use of artificial intelligence.
2.2 The exact range of functions of fastwrite.io results from the respective service description on the provider's website at the time of registration or conclusion of the contract.
2.3 The provider is entitled to constantly develop and adapt the service in order to take technological progress into account and optimize the services. When making such adjustments, the provider will take appropriate account of the legitimate interests of users.
2.4 The user is not entitled to maintain certain functionalities or services as long as the essential character of the service is retained and the changes are reasonable for the user.
2.5 The provider strives to ensure that its services can be used as uninterrupted as possible. However, temporary restrictions or interruptions may occur as a result of technical faults (such as interruption of the power supply, hardware and software faults, technical problems in the data lines).
‍3. Registration and conclusion of contract
‍3.1 The use of fastwrite.io requires registration. Only natural persons, legal entities and partnerships with unlimited legal capacity can register.
3.2 The presentation of the services on the fastwrite.io website does not represent a legally binding offer, but a non-binding invitation to submit an offer.
3.3 By submitting the completed registration form or logging in via an existing account from a third-party provider (e.g. Google, Microsoft), the user submits an offer to conclude a contract for the use of fastwrite.io.
3.4 The contract is concluded when the provider accepts this offer by providing access to fastwrite.io or an express declaration by e-mail.
3.5 When registering, the user is obliged to provide accurate and complete information and to keep this data up to date at all times.
3.6 The access data (in particular the password) must be kept secret by the user and not made accessible to unauthorised third parties. The user is obliged to inform the provider immediately if there is evidence that access has been misused.
‍4. Subscription and prices
‍4.1 fastwrite.io offers various subscription models, in particular a monthly subscription and an annual subscription, the exact conditions of which are set out in the current price list on the website.
4.2 All prices quoted include the applicable statutory value added tax.
4.3 The provider reserves the right to change prices with a reasonable notice period of at least 30 days. In this case, the user has a special right of termination, which can be exercised until the price change comes into force.
4.4 By concluding a subscription, the user selects the preferred payment method and the duration of the subscription. Payment is made in advance for the relevant subscription period.
4.5 The available payment methods are shown during the registration process. Payment is processed by the payment service provider Stripe.
5. Duration and termination
‍5.1 The monthly subscription has an initial term of one month and is automatically extended by another month unless cancelled 14 days before the end of the respective term.
5.2 The annual subscription has an initial term of one year and is automatically renewed for another year unless cancelled 30 days before the end of the respective term.
5.3 The right to extraordinary termination for good cause remains unaffected for both parties.
5.4 Any termination must be made in writing via the corresponding function in the user account.
5.5 After termination of the contract, the user's access to the paid functions of fastwrite.io will be deactivated. The user himself is responsible for securing his data before the contract expires.
‍6. Right of withdrawal
‍6.1 Consumers have a legal right of withdrawal. A consumer is any natural person who concludes a legal transaction for purposes which for the most part cannot be attributed to their commercial or independent professional activity.‍
‍6.2 The right of withdrawal expires in the case of a contract for the provision of digital content that is not provided on a physical data carrier if the entrepreneur has provided the service in full and has only begun to perform the service after the consumer has given his express consent and at the same time has confirmed his knowledge that the entrepreneur begins to fulfill the contract before expiry of the withdrawal period and that he has his right of withdrawal upon full fulfilment of the contract by loses the entrepreneur.
6.3 Approval and confirmation are given as part of the ordering process by selecting the appropriate option (checkbox).
‍7. Rights of use and prohibited activities
‍7.1 For the duration of the contract, the provider grants the user a simple, non-transferable right to use fastwrite.io within the contractually agreed scope.
7.2 All rights to fastwrite.io, in particular copyrights, trademark rights and other industrial property rights, are exclusively owned by the provider in relation to the user. The user only acquires the rights of use granted in these terms and conditions.
7.3 The user is not entitled: a) to use fastwrite.io beyond the contractually agreed scope or to have it used by third parties; b) to reproduce, change, decompile or reverse engineer fastwrite.io or parts of it, unless this is legally permitted; c) fastwrite.io for illegal, insulting, threatening, defamatory, racist, violence-glorifying or otherwise use offensive content; d) use fastwrite.io to obtain copyrights, trademark rights, patent rights, or other Protect the industrial property rights of third parties; e) to use automated scripts or otherwise access fastwrite.io in a way that excessively burdens or impairs the infrastructure; f) to transfer viruses, Trojans, worms or other harmful code or to circumvent security measures.
7.4 In the event of a breach of the above obligations, the provider is entitled to temporarily or permanently block the user's access to fastwrite.io and to terminate the contract extraordinarily.
‍8. Rights to created content
‍8.1 The user reserves all rights to the content created by him using fastwrite.io, provided that the user has already held or legally acquired the corresponding rights before editing by fastwrite.io.
8.2 The user is solely responsible for the legality of the content uploaded or created by him and must ensure that it does not infringe the rights of third parties.
8.3 The user releases the provider from all claims made by third parties due to an infringement of their rights by content uploaded or created by the user. The user also assumes the costs of the necessary legal defense, including all court and attorney fees.
8.4 The provider is entitled to delete or block content created by the user if there is reasonable suspicion that it violates legal regulations, third-party rights or these terms and conditions.
‍9. Data protection
‍9.1 The provider collects and processes personal data in accordance with applicable data protection regulations, in particular the General Data Protection Regulation (GDPR) and the Federal Data Protection Act (BDSG).
9.2 More detailed information on the processing of personal data can be found in the provider's privacy policy, which is available at fastwrite.io.
‍10. Availability and maintenance
‍10.1 The provider strives to ensure that fastwrite.io can be used as uninterrupted as possible, but cannot guarantee this. In particular, availability may be temporarily limited for technical reasons, such as maintenance work, safety reasons or force majeure.
10.2 If possible, the provider will carry out maintenance work during periods of low usage and, if possible, inform users in good time about planned maintenance work.
10.3 The user is not entitled to continuous availability of fastwrite.io.
‍11. Warranty and liability
‍11.1 The provider does not guarantee that fastwrite.io will function without interruption or errors. However, the provider will correct deficiencies within a reasonable period of time.
11.2 In accordance with legal regulations, the provider is liable for damage caused by intent or gross negligence, as well as for damage resulting from injury to life, limb or health.
11.3 In the event of slight negligence of an obligation that is essential to achieving the purpose of the contract (cardinal obligation), the provider's liability is limited in amount to the damage that is foreseeable and typical according to the nature of the transaction in question.
11.4 The provider has no further liability. In particular, the provider is not liable for initial defects, unless the requirements of paragraphs 11.2 or 11.3 apply.
11.5 The above limitations of liability also apply to the personal liability of the provider's employees, representatives and organs.
11.6 The provider is not liable for loss of data insofar as the damage could have been prevented by regular and complete backup of all relevant data by the user.
11.7 The provider assumes no liability for the accuracy, completeness or quality of the content created with the help of fastwrite.io. The use of fastwrite.io is at the user's own risk and risk.
‍12. Changes to services
‍12.1 The provider reserves the right to change the services offered or to offer different services, insofar as this is reasonable for the user.
12.2 The provider will inform the user of changes in writing in good time before they come into effect. At the same time, the user is informed that the change becomes the subject of the contract existing between the parties if the user does not object to the change within a period of 30 days from receipt of the notification of change.
‍13. Set-off, right of withholding
‍13.1 The user is only entitled to offsetting if his counterclaims are legally established or are undisputed or have been acknowledged in writing by the provider.
13.2 The user can only exercise a right of retention if his counterclaim is based on the same contractual relationship.
‍14. Final provisions
‍14.1 The law of the Federal Republic of Germany applies, excluding the UN Sales Convention (CISG).
14.2 If the user has no general place of jurisdiction in Germany or in another EU member state or is the user a merchant or a legal entity under public law, the sole place of jurisdiction for all disputes arising from and in connection with the contractual relationship is the provider's registered office.
14.3 Should individual provisions of these terms and conditions be or become invalid in whole or in part, this shall not affect the validity of the remaining provisions. The wholly or partially invalid provision should be replaced by a provision whose economic success is as close as possible to that of the ineffective provision.
14.4 There are no additional oral agreements. Amendments or additions to these terms and conditions must be made in writing. This also applies to the removal of the written form requirement.
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‍DocuTrust GmbH
Rennbahnstraße 2, 22111 Hamburg
Site: fastwrite.io
Managing directors authorized to represent: Andre Timofeev, Timothy Williams, Moritz Ledeganck
Register court: Hamburg District Court
Register number: HRB 191525